Help Desk Support

Cody and his team help install 2 AP in our freezer and 1 AP in cooler at our warehouse. They provide professional solution with reasonable price. They are punctual and response fast. Highly recommend to anyone that needs assistance with Unifi AP.

Cody arrived at the appointment on time, consulted with us about our issue, jumped straight in, and had us 100% tested and working very quickly. He was straightforward to work with and had a sense of humor about our self-described unconventional setup. (no shame haha) We will definitely use the service again.

IT support is a necessity in today’s business world. As a small business it is refreshing to find another small business to support our IT needs. Cody (the founder) has built something great and he gets it. The support and response times are amazing. Cody and his team solved all our lingering IT issues that were caused by our previous support company. Do yourself a favor and hire Cloudavize, you won’t regret it.

I had the pleasure of working with Cody and Jomaree on a Wi-Fi heat map project for our 12,000 sq ft building, which was unoptimized for our space. It was a seamless experience once I filled out their contact form. I received a response from their team within the next couple of minutes, and we had an initial call to discuss the issue. Shortly after, Cody and his team came to do an initial mapping on a busy day in the office to get a realistic breakdown of what we face on a day-to-day basis. They provided us with a very detailed report on our current configuration and where we could improve, along with our options. Once we had our options picked, Cody and his team executed the changes and conducted a follow-up mapping of the space. The difference in our roaming experience and cross-talking of access points was like day and night. I can’t recommend Cody enough for anyone experiencing connectivity issues in the DFW area.

Very positive experience with Cloudavize, highly recommended for projects similar to what we had them do. For context, we moved our small business to a new office location in the north Dallas area and needed some help installing and configuring the networking equipment. We had in mind we wanted to use Ubiquiti equipment already and a google search lead us to Cloudavize amongst some other vendors. I called their number just after 5pm on a weekday and Cody answered and said he would need to visit onsite to build a quote, and the next morning he was at our office. He got us our quote quickly and the estimate was very reasonable. I am very technical but not specifically deep on networking and Cody was able to help me choose the best options for our office setup. Install day was painless and as part of their service to us he provided some basic documentation as well as a walkthrough/demo of the system so that I could manage parts of it myself. I would highly recommend working with Cloudavize for small projects like ours, but I’m guessing they will also do quite well on much larger and more complex projects as well.