Primer on Viva Sales - Microsoft's New App to Improve Seller Experience

Primer on Viva Sales – Microsoft’s New App to Improve Seller Experience

September 29, 2022

Viva Sales, according to Microsoft, is the most sophisticated AI-driven sales technology solution. “Viva Sales is a seller experience tool that allows sellers to utilize Office 365 and Teams to collect data into any CRM system automatically. Reducing manual data input and allowing sellers more time to focus on selling,” it states.

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Signs Your Business Needs a Managed Service Provider

Signs Your Business Needs A Managed Service Provider

September 15, 2022

Consider a managed service provider as a one-stop shop for all your IT requirements. An MSP allows you to outsource your critical IT services to a third party.

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6 Reasons to Switch from Break-Fix to Managed IT

6 Reasons to Switch from Break-Fix to Managed IT

August 18, 2022

  Having to constantly deal with IT problems in your business can be frustrating experience. These technical issues frequently happen at the worst moments, which reduces productivity. 

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Best Ways to Avoid Tech Support Scams

Best Ways to Avoid Tech Support Scams

August 4, 2022

With cyber-attacks on the rise, one of the common types of internet scams is the tech support scam. These scammers don’t do things harshly; instead, they offer to help you fix problems. 

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What Do Many Businesses Get Wrong When Setting Up a Digital Workspace?

What Do Many Businesses Get Wrong When Setting Up a Digital Workspace?

July 21, 2022

As the older generation would assert today, describing the act of going to work would involve going to an actual workplace. However, with the after-effects of the pandemic, this status-quo has been adjusted to fit in with the times. So, an office for the current generation could be your favorite café, with a Starbucks right…

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Take These Steps to Help Prevent a Breach If a Work Device Goes Missing

Take These Steps to Help Prevent a Breach If a Work Device Goes Missing

July 7, 2022

When an employee misplaces or has a corporate smart device stolen, your organization faces a major and impending danger; hence this incident should be handled as a top priority. The data on that device may expose you to a breach, data privacy compliance issues, or much worse.

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5 Best Practices for Setting Up a Permanent, Optimized Hybrid Office

5 Best Practices for Setting Up a Permanent, Optimized Hybrid Office

June 23, 2022

Work-life as we know it has changed entirely in the post-pandemic era. While remote work dominated the pandemic, the post-covid era calls for something different. Some workers prefer to work from the office, and others from home. The question now is, how do you strike this balance?  The answer lies in hybrid office models. Already,…

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What You Need to Know About Reply-Chain Phishing Attacks

What You Need to Know About Reply-Chain Phishing Attacks

June 9, 2022

You’ve probably heard of phishing attacks. Phishing is a fraudulent technique as old as the internet. It is used to deceive users to extract information like their bank accounts, credit cards, passwords, and usernames.  As technology develops and cybersecurity measures along with it, these hacking techniques have unfortunately also developed and evolved. Nowadays, internet scammers…

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Did You Just Get a Text from Yourself? (Top Smishing Scams)

Did You Just Get a Text from Yourself? (Top Smishing Scams)

May 19, 2022

One of the biggest threats to business cybersecurity is phishing. And phishing has been taking an alarming turn lately. It has been bypassing the email inbox and instead, coming in as a text message. Phishing via SMS is also known as “smishing.”

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Why Your Backup & Recovery Plan Needs to Include Your RPO & RTO

Why Your Backup & Recovery Plan Needs to Include Your RPO & RTO

May 5, 2022

The threats to technology infrastructure are many. A company can suffer a server crash or SaaS outage and be without critical applications. Hardware can fail, software can glitch, and ransomware and other malware can take a company down for days.

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